Refund policy

REFUND POLICY
Rosabella | trylipoglow.com

At Rosabella, your satisfaction is our priority. That's why we offer a 30-Day Money-Back Guarantee on every order. If you're not completely satisfied with your purchase, we'll make it right — no hassle, no stress.

1. 30-Day Money-Back Guarantee
We stand behind every bottle of Rosabella Liposomal Glutathione. If you're not happy with your results for any reason, you have 30 days from the date of delivery to request a full refund — no questions asked, as long as the item meets our return conditions.

2. Return Eligibility
To qualify for a return:

- Items must be unused and in the same condition as received
- Items must be returned in their original packaging
- Proof of purchase (receipt or order confirmation) is required

Returns that do not meet these criteria may not be accepted.

3. How to Start a Return
To initiate a return:

1. Email us at support@trylipoglow.com with your order number and reason for return.
2. Wait for approval — our team will review your request and send return instructions within 1–2 business days.
3. Ship the item — return shipping costs are your responsibility unless the item is defective or incorrect.
4. Receive your refund — once we receive and inspect your return, we'll process your refund promptly.

Please do not send items back without contacting us first. Unauthorized returns will not be accepted.

4. Refunds
After your return is approved and inspected:

- Refunds will be processed to your original payment method within 10 business days.
- Original shipping fees are non-refundable, unless the return is due to our error.
- If your refund appears delayed, please check with your bank or payment provider before contacting us.

5. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email support@trylipoglow.com immediately with:

- Your order number
- A description of the issue
- Clear photos of the item

We'll resolve it quickly with a replacement or full refund at no cost to you.

6. Items That Cannot Be Returned
The following are non-returnable:

- Final sale items
- Gift cards
- Products not in original condition

7. Contact Us
We're here to help.
Email: support@trylipoglow.com
Website: trylipoglow.com